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1 Replies Last post 2017-04-19 10:27 by EC21 Administrator | Add to Watchlist
Dissatisfied Customer
Dissatisfied Customer
New Zealand
No Company Website
Overall Ranking
MP: 60
Rank: 1266

2017-02-13 19:10 Reply
Warning!!! Do Not Trade with Yogi ASDEFON21.EC21 from Indonesia
 
Vanari Tona and Riki Suntara are down right dishonest and greedy. They took my money for an agreed price of USD345.00 for 3 units of ECGH100 Eco Grill but did not deliver the products. Vanari even came back to me saying that he made a mistake saying the minimum order is 10 units and the order has been picked up for shipping and need me to pay for the balance 7 units. I replied saying I will not paying any more until I received the goods. They then counter offer that I pay for another 2 units and balance when arrived. I refused and asked for refund which they agree it would be done in 2-3 days but that did not happen. After several pursuit by mail, they finally reply saying they will probably send the items but that it did not happen either. It has been 7 days now and no more reply from them since 6 February.  When I checked their company's website over a few times, their contact name keep changing but the person's face stays the same. 

Probably this will be my first and last time dealing with any EC21 supplier. I was actually shocked to see there are so many fraud cases posted in the community forum. This makes me wonder the integrity of this company. The email address posted under International Customer is also not valid. 
 
EC21 Administrator
EC21 Administrator
Korea
No Company Website
Overall Ranking
MP: -
Rank: -

1. 2017-04-19 10:27 in response to: Dissatisfied Customer
Re : Warning!!! Do Not Trade with Yogi ASDEFON21.EC21 from Indonesia
 
Dear  Member,  

Thank  you  for  your  report.  
This  company  has  been  blocked  from  EC21.com  on  23rd,  Feb.  

We  recommend  you  to  use  EC21  escrow  service  for  safe  transactions  in  the  future.  
http://www.ec21.com/html/services/basic/escrow-manual.html    

Best  Regards
EC21  Service  Team  
 
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