For those of you who are not familiar with our services yet, we have updated our step-by-step video tutorials on YouTube.com.
If you're new to start your online business on EC21.com, our video tutorials are a great way to get started. They range from basic to more advanced topics, and are best watched in the order that they are listed. Though they're narrated in English, these videos contain a lot of visual information that non-English speakers will find helpful.
Part 1. An Introduction of EC21.com Main Page Features
For those of you who are about to start doing a business on EC21.com, check out our new video clip introducing the main page features. Click to enlarge the video screen.
Part 2. How to become an EC21.com member?
For those of you who are not an EC21 member yet, follow this simple & easy steps to become a EC21 member. Please click to enlarge the video screen below.
Part 3. How to post Products on EC21.com?
Are getting difficulties of posting Products in MyEC21? Click on the play button below to watch the instruction.
Part 4. How to search for Buyers on EC21.com
Are you looking for buyers? Watch the video and simply follow each step to find the buyers on EC21.com.
Part 5. Introduction to My EC21 functions
If you were having difficulties of using your MyEC21 pages, this video will help you understand how each function works on this page. * Please note that you will need to create a free account first to access this page. > Go to create a FREE account now.
Part 6. About EC21 Premium Services
Learn more about our Premium services. If you are looking for more serious buyers and inquiries, this video will give you some hints what to do next for your successful business on EC21.com
A lot of new visitors ask the same question. The answer is "You can discuss the payment method with the supplier after contacting them by clicking 'Contact Now' or 'Inquire Now' button. However, we are very sorry to inform you that EC21.com doesn't provide payment method."
Unlike an open-market (e.g. ebay.com) which is for an individual shopper, EC21.com is a B2B (Business to Business) marketplace for corporations and enterprises (such as manufacturers, wholesalers, or distributors, etc.) to search and find their int'l trade partners.
On EC21.com, exporting companies post their products, company profiles, or selling-leads (trade offers) in order to meet purchasing companies. Also, purchasing companies post their buying-leads to find suitable suppliers who can supply their needs.
After all, when it comes to a payment transaction, you should use your own preferred purchasing methods such as L/C, T/T, Escrow, Paypal, etc. since EC21.com doesn't provide payment method nor mediate the transactions between members.
Meanwhile, please do not pre-pay with T/T or Western Union for your safety. For more on this safety issue, please read our "Online Trading Risks" policy.